This entrepreneur has
carried his business through every phase a small business owner might
desire: he started it, nurtured it into a larger thriving worldwide business,
and now, in his own words, he is “rich and famous” because he
has sold it. I just did catch him, because this is his final Christmas
season with the company he brought to life.
Rich and Famous—it
has a nice ring and is a goal for many small business entrepreneurs. Congratulations
to the father of New Zealand Nature Company (http://www.nznature.co.nz/),
Ben Van Dyke, on achieving this status.
This interview has a
lot of interesting points. Many so-called business gurus emphasize the
need for always having detailed plans for your life as well as for your
business, and they require you to thoroughly analyze every business move
you consider. This is all good advice, but it is often carried to the
point of over-doing to the point that nothing gets done and opportunities
either disappear or they are taken by those who don’t have to think
so much about what they do.
No doubt Ben had a general
objective in mind when he started this company. He says he made a lot
of twists and turns as the NZ Nature Company began to take place. In the
years after start-up, the business has expanded into these separate Websites:
- USA, Canada, Asia
- United Kingdom
- Australia
- Europe & Ireland
- New Zealand & rest of world
The company promotes
ecology related products and other items made in the local area like silk
and sheepskin creations. A specialty line is made from Eco-Fur™ (http://www.nznature.co.nz/ecofur.htm),
the New Zealand Nature Company’s private trademark for wool and fur
of the brushtail possum. This animal was brought to New Zealand many years
ago to establish a fur trade, but the population is now out of control.
Government efforts have so far been unsuccessful, and poisoning is unacceptable;
Ben’s solution is to promote these fur products worldwide which will
control the population without spoiling the environment. There are all
kinds of Eco-Fur™ items available including possum fur nipple warmers
and a possum fur g-string.
These were featured in Playboy Magazine
(http://www.nznature.co.nz/tradeaward.htm)
and did a lot to promote this business. This article is worthwhile reading
because it details some straight-forward ideas about marketing—no
“gurueze.”
Here is what Ben Van
Dyke has to say about the business that has made him “rich and famous”:
What kind of business
are you in?
Mail order catalog and online shop.
Mail order catalog and online shop.
What is the name
of your business?
New Zealand Nature Company.
New Zealand Nature Company.
In what city or community
is your business located?
Nelson, New Zealand.
Nelson, New Zealand.
How old is your business?
12 years.
12 years.
Is your business
home-based or do you have another site for it?
Not home based anymore, but was for seven years.
Not home based anymore, but was for seven years.
What was your primary
reason for going into business for yourself?
Nobody would hire me.
Nobody would hire me.
Where or how did
you get the idea for this business?
It evolved and went sideways a few times.
It evolved and went sideways a few times.
What kind of organization
is it: sole proprietor, partnership, corporation etc.?
Now a corporation: Certified Organics.
Now a corporation: Certified Organics.
Do you operate your
business full time or part time?
Full time.
Full time.
How many employees
did you have when you started?
Myself only.
Myself only.
How many employees
do you have now?
20 to 30, depending on the season.
20 to 30, depending on the season.
What activities require
most of your time?
All of them - including answering e-mails.
All of them - including answering e-mails.
Have you had other
businesses in the past?
A restaurant.
A restaurant.
Do you have other
businesses now?
Not viable ones.
Not viable ones.
What are your two
biggest problems?
Getting out of bed and remembering appointments.
Getting out of bed and remembering appointments.
How many hours did
you work each day or week during startup?
80 to 100.
80 to 100.
How many hours do
you work each day or week now?
40 sometimes.
40 sometimes.
What is your main
source of financing for your business?
Cash in the bank.
Cash in the bank.
Do you plan eventually
to sell your business, will it to your heirs or partners, or might you
just walk away and close the business when you decide to quit?
We just sold - finish at Christmas, rich and famous.
We just sold - finish at Christmas, rich and famous.
Has there ever been
a time when you did not enjoy working for yourself?
All the time, but better than working for someone else.
All the time, but better than working for someone else.
What is the main
way you market your products or services?
Through catalogs and Internet.
Through catalogs and Internet.
What activities are
performed by others outside your organization like accounting, production,
advertising, etc.?
Maybe accounting only.
Maybe accounting only.
Do you have any advice
for people desiring to start their own business?
Just start. Get something going, prepare to jump over to something that works better, when you find it, make it happen.
Just start. Get something going, prepare to jump over to something that works better, when you find it, make it happen.
Who has helped you
most in your business: government, financial consultants, suppliers, or
others?
Get all the free info you can and don't necessarily use it. Most consultants are too conservative...but they will be statistically correct in that the odds are you will go bust, but what do you have to lose besides time and money?
Get all the free info you can and don't necessarily use it. Most consultants are too conservative...but they will be statistically correct in that the odds are you will go bust, but what do you have to lose besides time and money?
What are the primary
sources of information for your business operation: newspaper, radio,
TV, Internet, magazines?
Everything, especially online newsletters and catalogues.
Everything, especially online newsletters and catalogues.
Are there any other
links or references that would give additional information about your
business?
http://www.nznature.co.nz
http://www.nznature.co.nz
Any thoughts or advice
for other entrepreneurs?
Just keep at it and never give up and one day all the planets will line up for you. Use the Internet for market research: if you have an idea, Google it - see who else is out there, is there a niche for you? The more you do this, the more opportunities you will have, Good Luck!
Just keep at it and never give up and one day all the planets will line up for you. Use the Internet for market research: if you have an idea, Google it - see who else is out there, is there a niche for you? The more you do this, the more opportunities you will have, Good Luck!
A lot of you should
be interested in this interview because it gives insight into how a business
begins and expands to the point where it can be sold if that’s what
the owner wants to do. This entire business history shows practical ways
to do things. Ben makes a strong point about consultants and such: listen
to what they say, evaluate the effectiveness of their ideas, then do what
you want to do! His ideas show the way to get from really small to a much
larger business.
These are some main
points you might want to especially study to help you achieve the business
success you want:
- Except for manufacturing and distribution, the
entire business is run through a series of separate Websites.
- Operated from HOME for seven years.
- His reason for going into his own business was
no one would hire him (related
CNN article).
- Listened to his inner self and kept experimenting
with ideas until the business began to take shape.
- Ben says, “just start—make it happen.”
- Don’t give up, keep going and eventually something
will work!
- Constantly search the web for ideas, one of which
may be your niche.
- Seize unique promotional opportunities like mention
in a magazine with the distribution and readership of Playboy.
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